Privacy Policy

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 Introduction
Kaur Reflections, owned and operated by Jashanpreet Kaur Gill, is committed to protecting the privacy and confidentiality of all personal and health information collected from clients and website visitors. This Privacy Policy outlines how Kaur Reflections complies with applicable laws and regulations, including the Personal Information Protection Act (PIPA) of Alberta and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, regarding the collection, use, disclosure, and safeguarding of personal health information.

By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy.

1. Definitions

• Personal Information: Information about an identifiable individual, including name, address, phone number, email, and health-related details.
• Health Information: Any information related to an individual’s physical or mental health, including medical history, treatment details, and health conditions.
• Service Provider: Any third-party organization or individual contracted by Kaur Reflections to assist in delivering services or managing personal information.

2. Collection of Personal Information

Kaur Reflections collects only the personal and health information necessary to provide services, maintain communication, and comply with legal and regulatory obligations. This information may include but is not limited to:

• Contact details (name, address, phone number, email)
• Health-related information provided during consultations, therapy sessions, or program participation
• Payment and billing information

Information is collected directly from clients or through their authorized representatives, with their informed consent.

3. Use of Personal Information

Kaur Reflections uses personal and health information for the following purposes:

• To provide professional services, including assessments, consultations, and therapy
• To communicate with clients about appointments, services, or updates
• To comply with legal and regulatory requirements
• For billing and payment processing
• To improve the quality and effectiveness of services

We do not use personal information for any purpose outside these specified uses unless explicit consent is obtained.

4. Disclosure of Personal Information

Kaur Reflections will not disclose your personal or health information to third parties without your consent, except as required or permitted by law. Examples include:

• To comply with legal obligations (e.g., court orders, subpoenas, or regulatory audits)
• To address risks of significant harm (e.g., threats of self-harm or harm to others)
• To service providers who assist with administrative tasks under strict confidentiality agreements

5. Protection of Personal Information

Kaur Reflections implements strict safeguards to protect personal and health information against unauthorized access, use, or disclosure. These measures include:

• Secure electronic storage systems with password protection and encryption
• Physical safeguards for hard-copy records (e.g., locked cabinets)
• Regular staff training on confidentiality and privacy practices
• Limited access to personal information based on a “need-to-know” basis

Despite these efforts, no system can guarantee absolute security. Clients are encouraged to exercise caution when transmitting sensitive information electronically.

6. Retention and Disposal of Personal Information

Kaur Reflections retains personal and health information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, it will be securely destroyed using industry-standard practices.

7. Consent

By providing personal information to Kaur Reflections, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawal of consent may impact our ability to provide services.

8. Client Rights

Under Alberta's Personal Information Protection Act (PIPA) and Canada's PIPEDA, you have the following rights:

• Access and Correction: You may request access to your personal information and correct any inaccuracies.
• Withdraw Consent: You may withdraw consent to the collection, use, or disclosure of your personal information.
• Complaints: You may file a complaint with Kaur Reflections or the relevant privacy authority if you believe your privacy rights have been violated.

To exercise these rights, contact us using the details provided below.

9. Third-Party Websites

Our website may include links to third-party websites. Kaur Reflections is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any linked websites.

10. Legal Disclaimers

While Kaur Reflections complies with applicable privacy laws, no system or transmission of data over the internet can be guaranteed to be completely secure. By using our services, you acknowledge and accept these inherent risks.

11. Updates to This Privacy Policy

Kaur Reflections reserves the right to modify this Privacy Policy at any time to reflect changes in legal obligations, business practices, or service offerings. The most current version will always be available on our website.

12. Contact Information

For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:

Kaur Reflections
Attention: Jashanpreet Kaur Gill
Email: jasgill@kaurreflections.ca
Phone: (825) 559 2311

Acknowledgment:
By engaging with Kaur Reflections, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal and health information as described.